FAQs

We accept various payment methods such as credit/debit cards, PayPal, Apple Pay, Google Pay, and more. Please refer to our checkout for a complete list of payment options.

By default, we dispatch your orders promptly, ensuring swift transit to your doorstep. Here's what you can expect:

• Standard Dispatch: Orders are dispatched the day after placement.
• High Volume Dispatch: In times of elevated order volumes, please allow 2-3 working days for dispatch. Each creation is meticulously crafted, ensuring top-notch quality for your satisfaction.

Rest assured, whether standard or high volume, we're dedicated to delivering excellence in every creation and shipment. Thank you for entrusting Cosmic Chameleon with your 3D printing needs! 🌌

Yes, you can track your order by logging into your account or by using the tracking information provided in your shipping confirmation email.

To cancel or modify your order, please contact us as soon as possible. We will do our best to accommodate your request if your order has not already been shipped.

Currently we are shipping to all of the UK

You can contact customer support by filling out our online contact form. We will respond to your inquiry within 24-48 hours. Alternatively use our live chat for a faster response.

Shipping Partners: 📦

At Cosmic Chameleon, we entrust your precious creations to reliable partners for safe delivery:

• Royal Mail: Delivering reliability with every package.
• Evri: Your items in capable hands for secure transit.
• DPD: Ensuring swift and dependable delivery.

Upgraded Shipping Option: 🚀

For those seeking expedited delivery, we offer the option to upgrade to DPD Next Day at checkout for swift arrival.

Free Standard Shipping: 🎁

Enjoy the convenience of free standard shipping on all orders over £15.

Special Offer: 💸

Orders totaling over £50 qualify for automatic upgrade to DPD Next Day service, ensuring your valuable purchase reaches you swiftly and securely.